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  • Internal Sales / Customer Service Specialist

    Posted: 01/02/2022

    We are looking for an Internal Sales / Customer Service Specialist to join a growing team that has career advancement opportunities and great benefits.  Responsibilities include:

    • Enter customer orders on the system according to customer requirements
    • Liaise with operations and dispatch to provide availability/dispatch information to customers
    • Customer visits and daily liaison with UK Team
    • Assist in the preparation of weekly/monthly sales performance reports
    • Assist in the preparation of customer price lists/surcharges
    • Log customer complaints into the system and ensure follow up within agreed timescales
    • Issue customer credits following approval
    • Ensure all documentation and processes are followed to be SOX compliant
    • Provide support and data analysis to field sales managers
    • Provide support for and occasionally attend exhibitions
    • Implement and maintain sales team procedures and suggest improvements

    Location: Madison, IL
    Position type: Full time, Direct Hire
    Pay: Starting at $32,000/yr BOE
    Benefits offered by Client: Health/Dental/Vision/Disability/Life Insurance, 401k match up to 6%, Holidays, PTO

    Qualifications

    • Bachelor's Degree or related experience in an industrial sales environment
    • Proven experience of working in a sales role
    • Experience of using MS Office, Word, Excel, Outlook and PowerPoint

    How To Apply: Submit a completed application to the Edwardsville location at www.expresspros.com or email your resume to Rachael.Gourley@ExpressPros.com