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  • Paralegal

    Posted: 02/23/2020

    Job Summary: How would you like to work with a company that has been in business for 30 years, has 16 locations and is continuing to grow? Our client is looking for a Paralegal to join their team. The Paralegal will serve as the dedicated point of contact for client law firms and insurance carriers in the record collection process. The Paralegal establishes relationships with the client firms, provides ongoing communication regarding the status of their record requests, and ensures timely and accurate delivery of the records.

    • Request records from various institutions in an accurate, effective and timely manner within specified client deadlines
    • Establish and maintain positive relationships with client law firms
    • Prepare pleadings and discovery in federal and state court matters
    • Prepare deposition and record subpoenas according to state and federal regulations
    • Perform legal research
    • Provide client law firm contacts with updates on their record collection requests continuously
    • Establish relationships and communicate with record custodians at various institutions daily via telephone, fax and email to follow up on status of requested records
    • Research and resolve client inquiries and issues with record requests as needed
    • Process payments for requested records by issuing pre-payments by check or credit card and authorize payment of invoices as needed
    • Verify and enter all required information into the MyRecordsRetrieval website to create and maintain client and facility databases while ensuring accuracy
    • Perform uploading and pricing of records
    • Problem-solve complex record collection issues
    • Leverage search engines to locate unfamiliar facilities to validate contact information and update MRR website as appropriate
    • Perform downloading, scanning, importing, filing, and storage of records
    • Prepare professional correspondence, letters, documents as needed

    Location: Madison County, IL
    Position type: Full Time, Evaluation Hire
    Pay: Up to $19/hr, BOE
    Benefits provided by Client (once hired on): Client offers competitive benefits package which includes: Medical (client covers 70% cost), Dental (client covers 50% cost), Vision (client covers 100% cost), Life (client covers 100% cost), 401K (client will match 3% of employees contributions), 3 weeks of PTO as well as getting off for your birthday.


    • Bachelor’s Degree, Paralegal Certificate, or equivalent experience required.
    • Experience working in the legal field including: legal research, pleading and discovery
    • Proven ability to provide top notch customer service; strong interpersonal skills
    • Excellent verbal and written communication skills
    • Ability to communicate with tact and diplomacy
    • Ability to multi-task in a fast-paced environment and exhibit a sense of urgency
    • Strong attention to detail, highly motivated, highly organized and prioritize work
    • Critical thinking—using logic and reasoning to identify the strengths & weaknesses of alternative solutions, conclusions or approaches to problems
    • Proficient in computer skills including in Microsoft Office (Excel, Word and Outlook)
    • Demonstrate ability to work successfully in a team environment
    • Excellent time and attendance
    • Ability to maintain confidentiality of sensitive documents and projects
    • Ability to work overtime as business needs dictate the need

    How To Apply: Submit a completed application to the Edwardsville location at www.expresspros.com or email your resume to jobs.edwardsvilleil@expresspros.com

    About Express Employment Professionals: Express was founded in 1983 and began franchising in 1985. A privately held company, Express has more than 800 office locations in the U.S., Canada, and South Africa. Express Employment Professionals provides employment solutions to job seekers in need of a job that matches their skills and schedule. There are many advantages by choosing Express. One application makes you eligible for multiple positions with top companies, and there are no fees for job seekers.